Health Planning Commission: Internet technology will play an important role in medical service operations

The National Health and Family Planning Commission held a press conference on December 11 to introduce the progress and effectiveness of the “Action Plan for Further Improvement of Medical Services”. When asked about informationization issues, Zhou Jun Internet technology played a positive and important role in our efforts to improve medical services, and it was also the focus of further work in the next phase.

Zhou Jun said that information technology is a very important means of supporting the improvement of medical services. For example, Shanghai Residents Health Information Network can achieve interconnection and interoperability, covering the medical service reservation service platform of 38 municipal hospitals in the city. At the beginning of this year, the National Health and Family Planning Commission issued a three-year “action plan” to improve medical services. Shanghai has formulated specific implementation plans for this “action plan”. One of the most important parts is informationization. It is proposed to take advantage of information technology and improve the patient experience. Specifically, it is necessary to strengthen information guidance, and to inform the hospital of the distribution time of the treatment period through new media, micro-platforms, etc., and guide patients to visit the peak. For outpatients, appointments, special examinations, special treatments, and patients before and after surgery, reminders are provided through various forms such as new media, micro-platforms, and notification sheets. Through the payment of Medical Equipment such as accounting, inter-office settlement, and mobile phones, the number of queues for patients is reduced, and the registration time, payment, and queuing time are shortened.

He also stressed that at the same time, we must strengthen the management of information. We will strengthen the information construction of hospitals, establish information bases for interconnecting big data through informational means, such as electronic medical records, and provide services such as medical treatment information, fee settlement, and information inquiry. Conditional pharmacies also need to implement automated equipment to reduce medication errors. For example, providing information inquiry, under the premise of protecting patient privacy, further expanding the inspection and inspection results query method, we can provide self-service printing, mobile phone text messaging, WeChat platform, telephone notification, network inquiry and other forms of inquiry services. The Internet medical services that everyone is more concerned about now, according to the Notice of the National Health and Family Planning Commission on Advancing the Opinions on Telemedicine Services of Medical Institutions, encourage secondary and tertiary hospitals to provide technical support services to grassroots medical institutions through platforms such as imaging, ECG, and inspection. Promote the sharing and utilization of quality medical resources.

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