Interview with Deloitte executive Harry on family digital healthcare: consumers looking to shift to medical care
With the increasing economic, affordable and interconnected technology, theoretically, various medical services can be moved from hospitals or clinics to homes, and home health care has also ushered in the high-tech era.
In April 2016, technology giant Apple officially released its latest care software, CareKit, which is the third medical mobile application platform released by Apple following HealthKit and ResearchKit in less than two years. It enables users to collect medical data and share it with doctors to achieve telemedicine . At present, how to grasp the relationship between the practical application of technology and consumer demand in the family digital medical care under the technology, and how to deal with the impact of technological development on the relationship between doctors and patients is the focus of the current medical industry.
Dr. Harry Greenspun is the Managing Director of the Deloitte Medical Solutions Center, which provides transformational services from innovation to clinical for clients in the medical, life sciences and government sectors. He was named one of the "50 Most Influential Executive Physicians in the Medical Industry" by Modern Medicine and served as World Economic Forum, Wellpoint Corporation, Health Care Information and Management Systems Association (HIMSS), Georgetown University. Member of the advisory board. Prior to joining Deloitte, Greenspun also served as the Chief Medical Officer of Dell. The author compiled the research and opinions of Deloitte and Greenspun on family digital medical for you to help you understand the current developments in the field.
Harry Greenspun, Managing Director, Deloitte Medical Solutions Center
The Deloitte Medical Solutions Center's 2016 survey explored consumer acceptance of high-tech medical care services and their expectations and preferences in this area. The findings include:
1. Consumers are interested in high-tech medical care services. Seventy percent of respondents said they are likely to use technology such as telemedicine, remote patient monitoring (RPM), robots or drones in the future.
2. Telemedicine has become the most popular technology among consumers. Half of consumers said they might use telemedicine, especially for post-operative care and chronic disease monitoring.
3. Certain subgroups are particularly keen on high technology. For example, patients with chronic diseases, millennials who are accustomed to using telemedicine (people born in the United States from the early 1980s to the beginning of the 21st century), and elderly people who are using RPM.
4. Caregivers play a key role. More and more consumers say that they are more inclined to use sensors and other technologies when caring for others than for themselves. For professional caregivers, they are also more willing to use telemedicine and RPM technology than non-caregivers.
5. Consumers pursue high quality, personalized services and hope to ensure the security of personal information. About one-third of respondents expressed concern about the security of personal information or the possibility of information being abused. Forty percent of respondents believe that the quality of high-tech medical services may be lower than face-to-face medical services (43% for telemedicine and 35% for RPM).
6. Despite the increasing adoption of high-tech medical care, the use of self-medical technology is still in its infancy. The highest utilization rate is that consumers prescribe prescription technology (58%), while the remaining medical technology utilization rate is only one-third or lower (such as medical expenses online payment, health problem monitoring, etc.).
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